Last Updated 11th January 2026 ​

 

At Stella Fix & Finish (“we”, “us”, “our”), we are committed to safeguarding your privacy and handling your personal data responsibly. This Privacy & GDPR Policy explains how we collect, use, store, and protect your personal information when you visit and use our website (“the Website”), and how we comply with UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Please read this policy carefully. By using our Website, you acknowledge and accept the practices outlined below.

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1. Information We Collect

We may collect and process the following types of personal data:

a. Information you provide to us directly:

• Name

• Email address

• Telephone number

• Postal address

• Any additional information you submit through contact forms, quotation requests, or enquiries

b. Information collected automatically:

When you visit our Website, we may automatically collect certain technical information, including:

• IP address

• Browser type and version

• Pages viewed on our Website

• Date and time of your visit

This data may be collected through cookies and similar tracking technologies.

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2. How We Use Your Information

We use your personal data for the following purposes:

• To respond to enquiries and provide quotations or services

• To manage and process orders, bookings, or requests

• To communicate with you via email, telephone, or text message

• To improve our Website, services, and overall user experience

• To send marketing communications where you have provided consent (you may withdraw consent at any time)

We only process personal data where we have a lawful basis to do so, such as your consent, the performance of a contract, or compliance with a legal obligation.

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3. Cookies and Similar Technologies

Our Website may use cookies to enhance functionality and analyse usage. Cookies are small text files stored on your device.

You can control or delete cookies through your browser settings. Please note that restricting cookies may affect the performance and functionality of the Website.

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4. Sharing Your Information

We do not sell or rent your personal data to third parties.

We may share your information with:

• Trusted third-party service providers (such as website hosting, analytics, or email services)

• Legal or regulatory authorities where required by law

• A buyer or successor in the event of a business sale or transfer

All third parties are required to protect your data and use it only for the purposes specified.

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5. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration. While we strive to protect your information, no online transmission can be guaranteed to be completely secure.

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6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or to meet legal requirements. When data is no longer required, it will be securely deleted or anonymised.

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7. Your Rights

Under UK data protection laws, you have the right to:

• Access your personal data

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data

• Withdraw consent at any time where processing is based on consent

• Object to certain types of data processing

To exercise any of these rights, please contact us using the details below.

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8. Third-Party Links

Our Website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before providing any personal data.

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9. Changes to This Policy

We may update this Privacy & GDPR Policy from time to time. Any changes will be posted on our Website, along with an updated “Last Updated” date.

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10. Contact Us

If you have any questions about this Privacy & GDPR Policy or wish to exercise your data protection rights, please contact:

Stella Fix & Finish

Email: enquiries@stellafix-finish.com
Telephone: 01617101900